Return & Refund Policy

1. Overview

This Return & Refund Policy applies to all purchases of car and bike stickers made through our platform. By placing an order, customers agree to the terms outlined below.

2. Eligibility for Returns

Returns are accepted only under the following conditions:

The product received is damaged, defective, or incorrect.
The return request is raised within 3 days of delivery.
The item is unused, uninstalled, and in its original packaging condition.

Products that have already been applied, used, or damaged after delivery are not eligible for return.

3. Non-Returnable Items

The following items are not eligible for return or refund:

Customized or personalized stickers.
Stickers damaged due to improper application or handling.
Minor color variations caused by screen/display differences.
Orders placed with incorrect size, design, or selection by the customer.

4. Return Process

To request a return:

Contact customer support within the eligible return period.
Provide:

Order details
Clear photos or videos showing the issue

After verification, return instructions will be shared.

Unauthorized returns will not be accepted.

5. Refund Policy

Refunds will be processed only after the returned product passes inspection.

Refund options may include:

Replacement of the product, or
Refund to the original payment method.

Refund processing time: 5–7 business days after approval.

Shipping charges (if any) are non-refundable unless the error is from our side.

6. Replacement Policy

If a product is damaged or incorrect, a replacement will be shipped at no additional cost after verification.

Replacement requests must follow the same eligibility conditions as returns.

7. Cancellation Policy

Orders can be cancelled only before dispatch.
Once shipped, cancellation requests cannot be accepted.

8. Shipping Responsibility

Customers must ensure accurate delivery details at checkout.
We are not responsible for delays caused by courier services or incorrect addresses provided by customers.

9. Customer Support

For any return or refund assistance, customers may contact customer support using the provided support channel.